HireRight, Inc.

1.3 star rating Rating - based on 150 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
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HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 10/8/2019
Totally nonsense
I've been already contacted by this agency two times for nonsense reasons. At first they wanted contact of someone who is employer of my previous employer(owner of company where I used to work) ???!!! And then they wanted to send them my address w... Read More »
Complaint Posted 9/18/2019
"HireRight"? More like HIREWRONG. I've had background checks done on my for prior jobs but this is the first time I've dealt with HireWRONG and they are no doubt the WORST background check company EVER. HireWRONG clearly is a selfish company with... Read More »
Complaint Posted 8/28/2019
Terrible company. Incompetent. No transparency. Affected my job, life
I would give negative stars if possible. This company is the pits. I was hired by a university and they use them as their third party background checkers. It has taken them over 8 days to complete a background check (still not done as of this writ... Read More »
Complaint Posted 8/27/2019
I called in to inquire about a pending charge (before the background check completed) and they elected to include a "Self-Reported Court Record" under the report. On top of that, the info was inaccurate and worst of all, they duplicated the single... Read More »
Complaint Posted 7/25/2019
Dumb and Dumber
1) You have to hold their hand during the entire background check process and spoonfeed them the information. They will take zero effort at any point and time during the process. 2) VERY slow processing times. 3) Every customer service agent I h... Read More »
Review Posted 7/4/2019
Complaint Posted 6/18/2019
Incompetent - Needs a Class Action ASAP
I have never dealt before with such incompetence. It's beyond understating, for example, I have a letter from my school, they will not recognized as proof, they will not call the school either, after calling the wrong number for months. Finally th... Read More »
Complaint Posted 6/11/2019
HireRight?? Cannot even verifiy current employer
I have never had the pleasure of having HireRight do a background check on me, until now. As if the hiring process isn't difficult enough. Now I feel as though everything that I have ever done since I was 13 is under a microscope. I have disclosed... Read More »
Complaint Posted 5/28/2019
Not good what so ever.
I have been waiting near 3 weeks now for my background check to go through. They told me it would be done last week Wednesday than said Friday than now are saying the 29th. This is absolutely ridiculous and needs to change. People are trying to ge... Read More »
Complaint Posted 5/1/2019
Aggressive and Incompetant
I have had background checks in the past, and never had a single issue or worry about any of it. However, this time around with HireRight, it was very frustrating and time-consuming. In spite of the abundance of information and explanation I provi... Read More »
Complaint Posted 4/26/2019
Spam generating company
The main business of Hireright is very likely generating spam and phishing. The 'background check" ruse makes sure that standard spam filters do not block mails from Hireright, and every client who falls for that generate a bunch of potential vict... Read More »
Complaint Posted 3/27/2019
They reached the Himalaya of lack of professionalism
The process lasted several weeks, they basically dropped my file because they could not get an answer from a mail they sent to a generic mail address of my High School. I had to do all the work for them. They leave work at 3pm, lunch break of 1-2h... Read More »
Complaint Posted 3/20/2019
BBB and FTC warn against using HireRight
I registered with a company that offers jobs with a background check. My first concern was that I signed up for the general background check and they tried to charge me for the 3 year check. The general background check did not require my SS# so I... Read More »
Complaint Posted 3/20/2019
Slow, annoying and worst of all totally inept Read More »
Complaint Posted 3/1/2019
I HATE them! I will avoid any employer that utilize HireRight
I have a perfect record but their online system made an irreversible error and customer service said it was MY fault that they couldn't reach the company. HireRight is making me appear as if I am sketchy and not credible to my employeer. Read More »
Complaint Posted 2/6/2019
Incompetent Company
After completing the data entry in HireRight's background check database, I received a response stating that I worked more years than I really did with a former company. They stated that if the information was incorrect please provide documentatio... Read More »
Complaint Posted 12/12/2018
I have never dealt with the most incompetent company
I submitted information to them a month ago and now still waiting for my background check to be completed and the company has rescinded my job offer due to not getting my background completed. I am now unemployed due to this incompetent company th... Read More »
Complaint Posted 11/20/2018
worst company
My profile was at 92% for almost a month and I had to call the same courts they were requesting information from which was a complete lie. Hireright never sent any information to Charles county, Maryland requesting my background I had to call the... Read More »
Complaint Posted 9/6/2018
Terrible customer service
Possibly the worst customer service I have encountered. I was repeatedly told to "stop interrupting them" when I attempted to ask a question or clarify information. When I asked for a supervisor I was hung up on. Finally spoke to a supervisor who... Read More »
Complaint Posted 8/17/2018
Incompetent - Terrible
HireRight is completely incompetent. Outsourced talent is incapable of performing the simplest of tasks like verification of education. Language barriers and lack of internal communications and poor documentation result in repeated contacting of e... Read More »
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
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