Felica H.'s review of Gamefly, Inc.

Gamefly, Inc.

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Customer Reviews & Ratings
Complaint Posted 8/25/2010
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Review 8/25/2010
I have been signed up through Gamefly for about a year now, wouldn't recommend anyone wasting money on Gamefly until the company can shape up. They have a shipping facility 6 hours away from me and it still takes them a week to get my game (or so the website says) and a week or more for me to receive the one they have shipped out. I have sent complaints asking them why it takes so long and all they can do is blame it on the post office. My game queue always shows that a game is at my home 3 days before I ever receive the game. This isn't the only problem I have with them, they always go out of order when sending games from the game queue. I would have a game on my list as number one and it will say available then when they finally show that they have the game I sent back, they will ship out the 3rd or 4th game on my list instead of the first one. I would have canceled my account the first month I used it but my wife insists on keeping it.
 
 
 
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Additional Business Information
Hours   Online store, 24/7. Phone   (310) 664-6400 Address   P.O. Box 5326
Culver City, CA 90231
Website   http://www.gamefly.com Email   kbenner@gamefly.com
Contact   Karla Benner Other  
 
 
 
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